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Free course Customer Service for Health and Social Care Settings

Social health is the assistance that part of a population enjoys in relation to others, it includes the ability to adapt and self-manage in the face of changes and challenges in the environment, the ability to develop satisfactory relationships with other people and the all functioning of institutions and relationships. that provide this type of services to the citizens that require them.

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Health Promotion promotes positive changes in the area to generate health and social well-being, it is carried out in places or contexts in which people participate in daily activities where social, economic, environmental, organizational and personal factors interact among themselves, to achieve quality of life of those who participate and are part of these actions.

Benefits

Improves life expectancy

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People who participate in consistent social activities lower the risk of disease and premature death by a large percentage compared to those who do not participate in them or do not have access to this social health care.

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This free course was created with the intention that participating students can learn ways and techniques to provide excellent service to people in the area of social and health care as well.

Course objective

• Allows its participants to develop and put into practice awareness of good customer service that requires social and health care.

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• Understand each one of the clients’ requirements, who seek this type of social services.

• Foster good relationships in the work area, with all the staff that work there and primarily with patients and family members.

These skills and qualities developed by the personnel in charge of the service, make the care and the environment in which the service is provided really satisfactory, as well as help to better development in labor relations, with patients, through the implementation of a pleasant communication.

Requirements to take the course

• You must live in England.

• At the time of registration you must be over 19 years of age.

• Not having completed part of the course in its entirety before.

Course details

This is a free online course, it is financed by HM Govrnment, and because it is 100% online you can do it from the comfort of your home, office or from your favorite place, that is, at a distance, without having to go to classes , under a totally flexible schedule, and you will be accompanied by an experienced tutor.

The course lasts 6 weeks, 4 to 5 hours per week.

Upon completion of the course, you will receive a level 2 certificate.

Certificate

Once you finish this course of

Customer Service for Health and Social Care Settings, you will earn an appropriately accredited NCFE CACHE or TQUK Level 2 certificate.

By obtaining this certificate, you will be able to opt for the best job offers, which is why thousands of people decide to study through NCFE CACHE, due to the benefits it offers.

To obtain said certificate, you must pass each and every one of the units that the course contains.

Course units

• A proper preparation to provide a quality service to the hare in the area of social and health care.

• You must understand each of the particular needs of the client, who opt for health services and also social care.

• Put good communication into practice to carry out good health and social care.

• Work as a team in the health and social areas.

Contact data

If you found this article interesting and you liked it and you want to take the free course on the principles of the social care and mental health worker, we inform you that you can do it, and obtain all the information you need by contacting directly at the following telephone number :

– Freephone: 0800 001 5910.

– You can also send an email to the following recipient: – upskill@freecoursesinengland.co.uk

– Through which they answer you 24 hours a day.

– You can also do it through Live Chat:

– You can do it with a course advisor from Monday to Friday from 9:00 am to 5:00 pm.

We cordially invite you to spread this article, if you liked it and it was useful to you, so that other people have access to it.

We inform you that this article is not related to upskill@freecoursesinengland.co.uk , since the purpose of this article is merely informative, so that in this way it is possible for more people to join this course. and of course to be able to opt for different types of training and job aid is that they are achieved by part of this available course.

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